We got legit exciting latest news! Did you know that the AI-powered shopping app, COOLMIA, is being spearheaded by GCG Asia CEO’s Darren Yaw’s wife, Susan Loe? Yes, tech guru, investor and innovator Darren Yaw’s wife is a legit tech guru too and is developing an app to be released by GCG Asia!
The reason why shopping apps are so popular nowadays is because of how convenient and innovative they are. Let me give you a quick rundown on this AI-powered shopping app and why it is so revolutionary.
What is an AI-Powered shopping app?
AI-powered shopping apps have become so popular lately, especially in Singapore for not only its unique features but also because of how convenient it is. According to Darren Yaw’s wife, Susan Loe said the reason behind that is the fact that with the use of AI, the system usually makes it easier for the system to understand what the user prefers by doing a survey. Through this small survey, you get recommendations that you would like, making the shopping experience more fun.
Darren Yaw’s wife, Susan Loe stated that an AI shopping system is incorporated with various details, which allow users to enter their details about a particular product. As AI can know what choices you are making, it can make suggestions accordingly. It will surely be off-putting if you get recommendations for buying an earring when looking for a suit. Darren Yaw’s wife, Susan Loe stated that you get suggestions of other related items that you may like by using this system.
In this pandemic, shopping can actually help you to feel a little bit refreshed. That’s another reason why Darren Yaw’s wife, Susan Loe has put so much effort into this AI-Powered shopping app to be released in countries such as Singapore and Malaysia. You can also step up your fashion game as the AI is always aware of trendy items using its algorithm.
What are the benefits of GCG Asia’s AI-Powered shopping apps?
Many people aren’t incorporating AI with their shopping apps or sight for no reason, right? AI has its own benefits, which is why they have been so popular lately, and everyone is trying to incorporate it into their app as stated by Susan Loe, Darren Yaw’s wife. Here are some benefits of an AI-Powered shopping system:
● It comes up with a list of items best suited for user needs, making the user’s shopping experience more fun.
● Based on his previous requirements, it is most likely to give suggestions of items that are likely to be bought by the user.
● It can handle multiple users at a time and provides accurate results.
How does AI affect online shopping?
According to Darren Yaw’s wife, Susan Loe said AI has affected the online shopping world in multiple ways. Especially in today’s world where everybody is busy and at home, they can easily shop through this system whenever they want to. Let me give some reasons how positively AI will impact the online shopping industry in general:
AI-powered chatbots
Chatbots have come a protracted way since their time period of rule-based pathways and impersonal communication. Now, enhanced with tongue processing technologies, Darren Yaw’s wife said that AI chatbots help retail businesses with sales, marketing, operations, and customer relationships.
According to Darren Yaw’s wife, AI chatbots are ready to interact with customers in a natural, conversational way while providing immediate answers to complex customer queries 24/7. Chatbots become more efficient and accurate these days as they are integrated with machine learning and thus can respond to future questions more efficiently.
Darren Yaw’s wife said that when it involves customer experience, AI chatbots have the ability to solidify customer relationships and build brand loyalty thanks to their accuracy and reliability. In fact, 66% of consumers during this Microsoft survey like to use self-service first before managing a person’s representative, while this report shows that customers want instant support that’s available at any time.
A great example of an internet retailer leveraging AI chatbots to boost customer experience is one of the famous retail online shops. H&M’s chatbot responds to information that the user provides with relevant outfit choices, totals up the value of things, and interacts in an exceedingly conversational tone to connect with younger generations — even using emojis.
According to Darren Yaw’s wife, when imagining the time and resources that will be required to supply that very same level of service with an individual’s customer service representative, AI chatbots for retail websites are simply a must.
Recommendation algorithms
From Darren Yaw’s wife’s perspective, AI can help retail businesses boost sales and CX by recommending relevant products to customers that support their previous buying history and ratings. By integrating an AI algorithm into a web store’s infrastructure, businesses can more easily upsell and cross-sell their products as they aim customers with only the foremost relevant items to suit their needs and desires. According to Darren Yaw’s wife, not only does this heighten the prospect for further sales, but customers grow more loyal to your brand as they feel you understand their choices and do not bombard them with irrelevant suggestions.
Darren Yaw’s wife said that your favourite online shopping apps provide personalised recommendations using item-based collaborative filtering, making a novel homepage for every single one among its ample customers and providing suggestions via email too. Not only this, but they also utilise the information of other customers to recommend “frequently bought together” items that would even be of use. These recommendations also help to increase their sales.
According to Darren Yaw’s wife, even though you might not be able to figure their system out, there are still ways in which you’ll be able to leverage AI algorithms to supply a customised experience to your customers. With no need to build out a knowledge science team in-house, expert partners now exist to help online businesses along their AI journey by providing ready-made solutions.
Semantic search
E-commerce websites that feature semantic computer programme capabilities allow customers to search out the precise information or product they’re searching for, saving them time and streamlining the buying process. Search engines enhanced with AI go further than simply responding to keywords but actually understand the context of a question, even when written in conversational language. According to Darren Yaw’s wife, semantic search engines also provide more relevant results supporting the user’s historical data.
Let’s say your customer wants to shop for some red men’s suits for under $200. A standard syntax in a computer program wouldn’t be ready to add up which words were descriptors or comprehend linguistic communication expressions. However, if they typed that exact phrase — “red men’s suits for under $200” — into a semantic search bar, it’d understand exactly what they’re trying to find as stated by Darren Yaw’s wife.
Darren Yaw’s wife, Susan Loe continues to say that integrating AI technologies into your online store not only provides a seamless experience for users, but the algorithm also delivers crucial data insights, so you’ll stick with it building your business supported data-driven decision-making. Armed with clearer knowledge than ever before on the requirements of your customers and, therefore, the best ways to supply them, your business is set to not only survive – but thrive – as we enter into a brand new normal of retail.
AI-Powered shopping apps are a must in today’s time especially in countries like Singapore, Cambodia, Malaysia and Indonesia where everything is done virtually. Thus hopefully, after reading this article, you could understand why Darren Yaw’s wife put so much effort into AI-Powered shopping apps.
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